Privacy Policy
Last updated: June 2026
At Strikrz, protecting your privacy and personal data is a priority. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this policy.
1. Who We Are
Strikrz (referred to as "we", "us", or "our") is the data controller responsible for your personal data collected through strikrz.com.
For any privacy-related questions or to exercise your rights, you can contact us at: hello@strikrz.com
2. Information We Collect
When you interact with Strikrz, we may collect the following types of information:
Personal Information
- Name and surname
- Email address
- Phone number
- Shipping and billing address
- Order and payment details
Technical Information
- IP address
- Browser type and device information
- Pages visited and interactions on our website
This information is collected to ensure proper order processing, communication, and service improvement.
3. How We Use Your Information and Our Legal Basis
We use your data for the following purposes, under the following legal bases (in accordance with the GDPR):
- To process and fulfill your orders — necessary for the performance of a contract with you
- To communicate order updates and tracking information — necessary for the performance of a contract with you
- To provide customer support via email or WhatsApp — necessary for the performance of a contract with you, or our legitimate interest in resolving your queries
- To improve website performance and user experience — our legitimate interest in operating and improving our services
- To send marketing communications (such as newsletters) — based on your consent, which you may withdraw at any time
- To comply with legal and regulatory obligations — necessary for compliance with a legal obligation
We do not sell or rent your personal data to third parties.
4. Payments
All payments are processed securely through trusted third-party payment providers. We do not store or have access to your full payment details, such as credit card numbers.
Payment providers comply with industry security standards to ensure your data remains protected.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enable core website functionality
- Remember preferences
- Analyze website traffic and usage patterns
You can manage or disable cookies through your browser settings at any time.
6. Third-Party Services and International Data Transfers
To operate our business efficiently, we may share limited data with trusted third parties, including:
- Payment processors
- Shipping and logistics partners
- Analytics and performance tools
- Communication services (such as WhatsApp or email providers)
- AI-powered customer support and automation tools
These partners only receive the information necessary to perform their services and are required to protect your data in accordance with applicable data protection laws.
Some of these third-party providers may be located outside the European Economic Area (EEA), including in the United States. Where this is the case, we ensure that appropriate safeguards are in place, such as the European Commission's Standard Contractual Clauses, an adequacy decision, or equivalent legal mechanisms, to ensure your data continues to be protected to EU standards.
7. Data Retention
We retain personal data only for as long as necessary to:
- Fulfill orders
- Provide customer support
- Meet legal and accounting requirements
Once data is no longer required, it is securely deleted or anonymized.
8. Your Rights Under GDPR
If you are located in the European Economic Area (EEA), you have the right to:
- Access your personal data
- Request correction or deletion
- Object to processing
- Request data portability
- Withdraw consent at any time
- Lodge a complaint with your local data protection authority
To exercise these rights, please contact us using the details in Section 1.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.
However, no online transmission or storage system can be guaranteed 100% secure.
10. Children's Privacy
Strikrz does not knowingly collect personal data from children under the age of 16. If you believe a minor has provided us with personal information, please contact us so we can remove it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Updates will be posted on this page with a revised "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at hello@strikrz.com.