Returns & Refunds Policy
Last updated: January 2026
At Strikrz, protecting your privacy and personal data is a priority. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
When you interact with Strikrz, we may collect the following types of information:
Personal Information
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Name and surname
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Email address
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Phone number
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Shipping and billing address
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Order and payment details
Technical Information
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IP address
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Browser type and device information
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Pages visited and interactions on our website
This information is collected to ensure proper order processing, communication, and service improvement.
2. How We Use Your Information
We use your data to:
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Process and fulfill orders
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Communicate order updates and tracking information
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Provide customer support via email or WhatsApp
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Improve website performance and user experience
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Comply with legal and regulatory obligations
We do not sell or rent your personal data to third parties.
3. Payments
All payments are processed securely through trusted third-party payment providers. We do not store or have access to your full payment details, such as credit card numbers.
Payment providers comply with industry security standards to ensure your data remains protected.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
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Enable core website functionality
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Remember preferences
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Analyze website traffic and usage patterns
You can manage or disable cookies through your browser settings at any time.
5. Third-Party Services
To operate our business efficiently, we may share limited data with trusted third parties, including:
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Payment processors
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Shipping and logistics partners
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Analytics and performance tools
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Communication services (such as WhatsApp or email providers)
These partners only receive the information necessary to perform their services and are required to protect your data.
6. Data Retention
We retain personal data only for as long as necessary to:
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Fulfill orders
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Provide customer support
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Meet legal and accounting requirements
Once data is no longer required, it is securely deleted or anonymized.
7. Your Rights Under GDPR
If you are located in the European Economic Area (EEA), you have the right to:
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Access your personal data
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Request correction or deletion
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Object to processing
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Request data portability
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Withdraw consent at any time
To exercise these rights, please contact us using the details below.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.
However, no online transmission or storage system can be guaranteed 100% secure.
9. Children’s Privacy
Strikrz does not knowingly collect personal data from children under the age of 16. If you believe a minor has provided us with personal information, please contact us so we can remove it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Updates will be posted on this page with a revised “Last updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact our support team through the contact information available on our website.